Dreamforce 2017

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Around Chatbots, AI & What I’ll Be Doing There.

I’m really excited to be participating at Salesforce’s Dreamforce 2017 in beautiful San Francisco, California! If you haven’t heard of this event, think of it as Woodstock for Business Tech, or as Disneyland for IT. I believe this year will be particularly focused on Artificial Intelligence: the approach of making profoundly simple the complexity of Machine Learning and AI for Business. Which is, IMO, what Salesforce is able to provide.

I will be hosting a few sessions in this regard!

Special Thanks to Merlin Pardo

Here is the list (Pacific Time):

Theater Sessions — “Chatbots: Using AI to Deliver the Future of Customer Service”

These will be a series of mini keynote repeats in which I will share my previous experience on the field (chatbots for business, conversational interfaces), why is it a key moment for companies to jump in, and how to make it happen.

  • Monday November 6th 11AM — 11:20AM (Moscone West)
  • Tuesday November 7th 1PM — 1:20PM (Moscone West)
  • Wednesday November 8th 12:30PM — 12:50PM (Moscone West)
  • Wednesday November 8th 2PM — 2:20PM (Marriot Marquis Hotel)

Bots — Service Cloud Agents

These will be technical demos for a developer and more techie audience. Rad!

  • Monday November 6th 1PM — 3:30PM (Moscone West)
  • Wednesday November 8th 7:30AM — 10AM (Moscone West)

AI — Service Cloud Einstein

This will be a demonstration in which i’ll showcase, among other things, what artificial intelligence means for customer service.

  • Thursday November 9th 7:30AM — 10AM (Moscone West)

Build a Bot — Workshop

This will be a full fledge session with Developers and UX Designers for those who want to take their Chatbots to the next level 😉

  • Thursday November 9th 10AM — 2PM (Moscone West)

Come check it out!

Are you coming to Dreamforce this year? Do you have a prospect or client who is attending? Or a Partner? Please, if you think think these topics are relevant, do let me know. I will be happy to meet you/them there!

Not able to go? No worries, i’ll cover as much of the event as i can and share it, a posteriori, on Chatbots Magazine!

magnoliaDreamforce 2017

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